Vendor Contact Cheat Sheet

This "cheat sheet" is a single resource provided by Lewan that will assist you in contacting support for the various Vendors listed below. Be sure to have your customer information, serial numbers and account information available when calling.

Lewan Technical Services Center

1-888-LEWAN88 (1-888-539-2688)
TSC@lewan.com
Mon-Fri 8am-5pm

Cisco

Support: 1-800-GO-CISCO (800-553-2447)
http://www.cisco.com/en/US/support/index.html

Data Domain

Support: 1-877-207-3282
https://support.datadomain.com/

Dell EqualLogic

Support: 1-877-887-7337
http://www.equallogic.com/support

EMC

Support: 1-800-782-4362
https://powerlink.emc.com

Hewlett-Packard (HP)

Support: 1-800-HP INVENT (1-800-474-6836)
Software & Driver Downloads:
http://www.hp.com/country/us/en/support.html?pageDisplay=drivers

HP Lefthand Networks

SAN/iQ Licensing (no longer through support): 800-326-0411
Technical Support Phone Number:
- Dial 800.633.3600
- Select option 1 for ‘hardware’ (select this option even if it’s a software case. This eliminates the need to enter an SAID number, plus all calls, hardware and software, end up with the correct team regardless)
- Then select option 2 for ‘other hardware’
- Then at the voice prompt, speak “LeftHand Solutions”.

VMware

Support: 1-877-4-VMWARE (877-486-9273)
http://www.vmware.com/support/

2 Responses to “Vendor Contact Cheat Sheet”

  1. 5/18/2009 « John Dixon's Technology Blog Says:

    [...] or other reasons.   Helpful Information   Lewan & Associates Manufacturer Support Lewan’s PS Blog Lewan’s Professional Services team has created a single page on our blog that lists support [...]

  2. HP Lefthand Storageworks Useful Info and Websites « Says:

    [...] posted the best way to contact HP Lefthand over on our Vendor Contact Cheat Sheet, located here: http://blog.lewan.com/vendor-contact-cheat-sheet/ – Just look under “HP [...]

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