This "cheat sheet" is a single resource provided by Lewan that will assist you in contacting support for the various Vendors listed below. Be sure to have your customer information, serial numbers and account information available when calling.
Lewan Remote Operations Center (ROC)
Mon-Fri 6am-7pm (24/7 for contract customers)
Support: 1-800-GO-CISCO (800-553-2447)
Phone: 1-800-945-3355 (U.S. and Canada)
Support: 1-800-HP INVENT (1-800-474-6836)
Software & Driver Downloads:
HP Lefthand Networks
SAN/iQ Licensing (no longer through support): 800-326-0411
Technical Support Phone Number:
- Dial 800.633.3600
- Select option 1 for ‘hardware’ (select this option even if it’s a software case. This eliminates the need to enter an SAID number, plus all calls, hardware and software, end up with the correct team regardless)
- Then select option 2 for ‘other hardware’
- Then at the voice prompt, speak “LeftHand Solutions”.
Support: 1-877-4-VMWARE (877-486-9273)