Backup Exec 2010 R2 – Remote Agent Install Error Code 1603

Posted on September 28, 2010 by djlaube

While onsite trying to remotely push a Backup Exec 2010 R2 remote agent, we were getting a lot of the “error code 1603″ messages, which stated:
“Error connecting to the remote server. Ensure the server is available, has WMI enabled, and is not blocked by a firewall. 1603.”

It seems like this is the likely problem, mentioned in the below Symantec technote:
http://www.symantec.com/business/support/index?page=content&id=TECH128062

Our workaround was to just install the client manually on each server that wouldn’t connect, instead of going through all the steps mentioned in the above technote.

Backup Exec 2010 – How-To Reclaim Space in a Backup Exec Deduplication Folder

Posted on September 2, 2010 by djlaube

Here’s a very useful technote on how to reclaim space in a Backup Exec 2010 Deduplication folder:
http://seer.entsupport.symantec.com/docs/354397.htm

Release: Symantec Enterprise Vault (EV) 9

Posted on August 30, 2010 by djlaube

Enterprise Vault v9 was officially released today! This post has all of the latest informational links as well as some information found on the web and from the ReadMe file included with EV 9.

A quick “What’s New”:
- Comprehensive support for Exchange 2010 SP1 (SP1 support for Mailbox, Journal and Public Folder
archiving along with OWA integration)
- SharePoint 2010 Support
- Domino 8.5.1 Support
- Domino Mail-in Database Support
- Domino Shortcut Expiry
- Enterprise Vault Discovery Collector (allows for indexing and classification of data beyond the archive
to include a full spectrum of enterprise sources)
- Discovery Accelerator De-Dupe (intelligently refine discovery search results and exclude duplicate data to significantly increase legal review efficiency)
- Support for Entourage 2008 Web Services Edition
- Support for Entourage 2008 on Snow Leopard
- DELL DX Object Storage Platform Support
- Symantec™ FileStore and N8000 Support
- System Status and EV Online
- FSAUtility new options (placeholder migration and bulk file recall)
- FSA Reporting improved performance and scalability

Key Features:
- Optimized Single-Instance-Storage
- Seamless End-User Experience
- Collection of Unstructured Electronically-Stored Information
- Intuitive Electronic Discovery with Guided Review
- Comprehensive Support for Exchange 2010 SP1 (SP1 support for Mailbox, Journal and Public Folder
archiving along with OWA integration)
- Simplified Installation and Administration
- Flexible .PST and .NSF Migration
- Open Storage Layer

EV 9 Release Details:
http://entsupport.symantec.com/docs/337277

Release Notes:
Enterprise Vault 9.0 – http://entsupport.symantec.com/docs/358351
Compliance Accelerator 9.0 – http://entsupport.symantec.com/docs/358352
Discovery Accelerator 9.0 – http://entsupport.symantec.com/docs/358353

How to obtain the installation download and license keys for Enterprise Vault.
http://seer.entsupport.symantec.com/docs/292866.htm

Version Upgrade Notification FAQ.
http://www.symantec.com/business/products/upgrades/faq/index.jsp#Q2

Late Breaking News Bulletin for Enterprise Vault 9.0
http://seer.entsupport.symantec.com/docs/355550.htm

Enterprise Vault 9.0 sizing and performance, see the Enterprise Vault Performance Guide (http://entsupport.symantec.com/docs/345618).

Here’s some of the points on what’s new and updated in Enterprise Vault 9, followed by some of the information found in the EV 9 Readme file:
Exchange Server 2010 support
Virtual Vault thresholds to trigger Vault Cache synchronization
SharePoint Server archiving
File System Archiving
Enterprise Vault Reporting and FSA Reporting
Mac OS X support
Entourage 2008 Web Services Edition
Enterprise Vault Discovery Collector

Virtual Vault thresholds to trigger Vault Cache synchronization

When the Virtual Vault policy is set to allow users to move or copy items from their mailboxes into Virtual Vault to archive them, the items exist only on the user’s computer until they are archived by Vault Cache synchronization. Two new Virtual Vault advanced settings in the Exchange desktop policy let you control when Vault Cache synchronization occurs, so you can minimize the risk of data loss.

The settings are Threshold number of items to trigger synchronization and Threshold total size of items to trigger synchronization. They specify thresholds for the number and total size of pending archive items in Virtual Vault. Each setting triggers an automatic Vault Cache synchronization if it is reached or exceeded. By default, the threshold settings are not active.

For more information, see the Setting up Vault Cache and Virtual Vault chapter in the Setting up Exchange Server Archiving manual.

SharePoint Server archiving

The following SharePoint Server archiving features are new for Enterprise Vault 9.0:

Microsoft SharePoint Server 2010 and SharePoint Foundation Server 2010 are now supported.
Shortcuts can now be deleted based on creation date. Shortcut deletion is specified at the SharePoint Policy level. <!–
A SharePoint shortcut management utility is provided that enables you to do the following:
- Upgrade existing SharePoint shortcuts to new seamless shortcuts
- Perform bulk restores of shortcuts
–>
Archiving of InfoPath forms and forms libraries is now supported.
The minimum SharePoint archiving target version is now SharePoint Server 2007 (MOSS 2007).

Domino Server archiving

Enterprise Vault 9.0 includes the following new Domino archiving features:

Archiving from mail-in databases.
Automatic deletion of shortcuts as follows:
- Deletion based on shortcut age.
- Deletion of orphaned shortcuts. These are shortcuts that no longer have corresponding archived items. Typically the archived items have been deleted by users or storage expiry.
- Deletion of shortcuts because the retention period has elapsed. The corresponding archived items may be removed by storage expiry. It is possible to delete the shortcuts without deleting the archived items.
Domino 8.5.1 and Notes 8.5.1 are now fully supported, as follows:
- Support for Notes 8.5.1 and iNotes 8.5.1 clients.
- Support for Domino 8.5.1 and Notes 8.5.1 on an Enterprise Vault Domino Gateway.
- Support for Notes 8.5.1 mail templates.
- Domino 8.5.1 was already supported as an archiving target.
An Enterprise Vault Domino Gateway can run Windows Server 2008 64-bit, Domino 8.5 or later (32-bit only) and Lotus Notes 8.5 or later.

File System Archiving

Bulk recall of files using FSAUtility

FSAUtility includes a new -b option to perform bulk recall of files corresponding to placeholders in a folder or volume. This option also allows you perform a bulk recall of files recursively from subfolders.

Migration of placeholders using FSAUtility

FSAUtility includes a new -pm option to migrate placeholders and archive points from a source folder structure to a destination folder structure. The option is intended for file server consolidations and migrations. Placeholders are moved between volumes or file servers. The option does not move any archived data. This allows for efficient migrations.

Do not use the -pm option when the movement of archived data is required. Use the existing -m option if you want to move archives, consolidate vault stores, or align archives with file servers.

Note: We strongly recommend that when you use the -pm option you specify a destination path that has never been archived from. No archive points should exist on the destination folder structure. Otherwise a source archive point can be merged with a destination archive point. A merge of archive points can result in a split archive, in which the files with the migrated placeholders are in a different vault store from the other archived files. Split archives should be avoided.

For additional restrictions that apply to FSAUtility, see File System Archiving issues.

FSAUndelete utility

FSAUndelete is a new command line utility that cancels the permanent deletion of the archived items for specified placeholders, or for all of the placeholders in a specified folder of a file server.

For more information, see the chapter on FSAUndelete in the Utilities guide.

Enterprise Vault Reporting and FSA Reporting

Support is now provided for the coexistence of non-Enterprise Vault reports with Enterprise Vault Reporting on the same Microsoft SQL Server Reporting Services server.

FSA Reporting includes several changes to improve scalability and performance. The changes include:

Support for multiple FSA Reporting databases.
Support for the configuration of multiple proxy servers for data collection from non-Windows file servers. You can now use networked Windows computers and Windows file server archiving targets as proxy servers, in addition to Enterprise Vault servers.
Faster report generation.

New and updated wizards provide guided workflow for the configuration of FSA Reporting, including the assignment of FSA Reporting databases and proxy servers to file server targets.

For more information, see the Reporting guide.

Mac OS X support

You can now use the Enterprise Vault Client for Mac OS X with the following versions of Mac OS X:

Mac OS X version 10.5 (Leopard)
Mac OS X version 10.6 (Snow Leopard)

Entourage 2008 Web Services Edition

Enterprise Vault 9.0 includes client access for Microsoft Entourage 2008 Web Services Edition. Users can now access archived information and search using the Enterprise Vault Client for Mac OS X.

Enterprise Vault Discovery Collector

Enterprise Vault 9.0 supports Enterprise Vault Discovery Collector, an add-on for Enterprise Vault that addresses your eDiscovery needs during the identification, collection, and preservation phases of eDiscovery. Discovery Collector extends indexing and classification of data beyond the archive, enabling targeted collection and preservation of active content from laptops and desktops, network servers, storage systems, and application repositories. Discovery Collector allows active content collected from unmanaged content stores to be stored for preservation in Enterprise Vault, leveraging the storage benefits of Enterprise Vault and the discovery analysis and review capabilities of Discovery Accelerator.

Full documentation for Discovery Collector is included with the product.

Symantec Enterprise Vault – Essential Links to Information

Posted on August 16, 2010 by djlaube

Here’s several very useful links to information that customers can use to find out more about EV.
The below information was taken from the official EV blog, here:
http://www.symantec.com/connect/blogs/essential-links-ev-information

EV Product Team Blog – Where the PM team posts useful info about EV, tips, tricks & SPs http://www.symantec.com/connect/symantec-blogs/enterprise-vault

Customer Forum – A place for EV related discussions and Q&A. This is an active forum with contributions from Symantec employees and other EV customers – well worth keeping an eye on…also has an RSS feed. http://www.symantec.com/connect/backup-and-archiving/forums/enterprise-vault

Documentation – A one stop shop for documentation for current & previous releases
http://seer.entsupport.symantec.com/docs/277782.htm

Performance Guide – an in depth look at the various aspects of EV performance http://seer.entsupport.symantec.com/docs/312319.htm

Enterprise Vault Compatibility List (includes Partner products) – Explains what versions of what are compatible with the various releases of EV – an essential upgrade planning guide http://entsupport.symantec.com/docs/276547

How to Obtain EV Software & License Keys

Obviously a fundamental question, especially when we release new Service Packs or you loose your original software. Here’s an excellent article which explains everything you need to know about how to obtain your software & license key file. http://seer.entsupport.symantec.com/docs/292866.htm

Monthly Technote Digest – If you want to find all the latest technotes & updates then the following links should be in your favourites and should be visited at least once a month to keep up to date with technotes & bulletins.

EV Exchange Archiving – http://seer.entsupport.symantec.com/docs/EVME_digest.htm

EV Domino Archiving – http://seer.support.veritas.com/docs/EVLN_digest.htm

EV File System Archiving – http://seer.entsupport.symantec.com/docs/EVFSA_digest.htm

EV Sharepoint Archiving – http://seer.entsupport.symantec.com/docs/EVS_digest.htm

EV Compliance Accelerator- http://seer.entsupport.symantec.com/docs/EVCA_digest.htm

EV Discovery Accelerator -http://seer.entsupport.symantec.com/docs/EVDA_digest.htm

Product Support Web Site – Click on the following links and you’ll be taken to the support site where you can search for KB articles, compatibility charts, tech notes and other sources of information.

Enterprise Vault Compliance Accelerator

Enterprise Vault Discovery Accelerator

Enterprise Vault for File System Archiving

Enterprise Vault for Lotus Domino

Enterprise Vault for Microsoft Exchange

Enterprise Vault for Microsoft Sharepoint

TIP–> Sign up for monthly digests to all the EV Products you are currently running using the following URL http://maillist.entsupport.symantec.com/subscribe.asp?ddProduct=&EmailAddress=&password=

White Paper Archive – A useful source for more detailed information about EV http://www.symantec.com/connect/backup-and-archiving/articles

Tech Centre – Online education resource – this is not a completely free resource but some modules are available which are free

http://techcenter.symantec.com/ecampus/enterprise?siteName=sena&courseNo=DP6002

Useful Tech Notes – some of the most useful technotes

All about the NBU / EV Backup Agent http://seer.entsupport.symantec.com/docs/340778.htm

Release: Backup Exec 2010 R2

Posted on August 9, 2010 by djlaube

Backup Exec 2010 R2 is the second release of Backup Exec 2010 and is generally available to all users starting today, August 2nd, 2010.

This release features improvements in usability, licensing and renewal management, deduplication, virtualization, and extends platform and application support. Here are some of the most important features that the release introduces…

Enhanced Installation and backup wizards reduce the time and complexity of setting up your backups
Backup recommendation tool identifies potential gaps in your backup strategy and provides recommendations on the agent(s) required to ensure complete data protection.
Integrated RSS and Renewal Assistant help keep you informed and current.
NEW! support for SharePoint 2010, Exchange 2010 SP1, Microsoft SQL 2008 R2, Enterprise Vault 9, Mac OSX 10.6, NDMP NetApp ONTAP 8.0, EMC DART 6.0, and OST support for Data Domain DDOS 4.8 with Boost Technology.

And time for some good news..customers who are current with maintenance or support contracts for previous versions of their licensed Backup Exec software can upgrade to the appropriate Backup Exec 2010 R2 licenses at no additional charge. Download Here!

Existing customers who do not have current maintenance or support may purchase version upgrades at up to 35 percent off MSRP. Save Now!

For more information, please visit the R2 FAQ page.

Free 60 day trailware for Backup Exec 2010 R2 can be downloaded from www.backupexec.com/trybe

Some more information on the R2 release is available here
http://entsupport.symantec.com/docs/358131

Version Information:
Original 2010 = 13.0.2896
2010 R2 = 13.0.4164

All of the previous and upcoming (i.e. existing hotfixes and SP1) are rolled up in BE 2010 R2. For clarification, here are a list of the fixes as well as a link to the post from the support team:

http://seer.entsupport.symantec.com/docs/358131.htm

The following issues reported by our customers have been resolved in Backup Exec 2010 R2:

Issue ID	Description
1037546	Email notification configured in a policy will not include attached job log
1081603	Restore of a Mailbox Completes Successful but Data is not Visible or is not restored
1117800	After recovery using Intelligent Disaster Recovery feature, CD-ROM is not found in my computer when Z drive is used for the CD-ROM.
1221471	Remote Agent for Macintosh Systems installation changes owner and group permissions for /opt, /private/etc and /private/var
1376065	Unable to restore ADAM if the database and logs are installed into a non-default path
1426956	Alert added to warn of Backup Exec Database being over 4GB
1452631	No RMAN Output in Oracle Job Log.
1590025	Job Rate is displayed incorrectly in the Job History when international numeric formats are in use.
1596948	Jobs within a Synthetic Policy with rules will run multiple times a day even though not scheduled
1597670	When the ‘Move Media to Vault’ report is run on a CASO CAS, if the Media Server filter is used, the report will be blank.
1654276	Incorrect software compression ratio is reported in the job log when using both software compression and software encryption
1818393	GRT restores of Hyper-V backups are 6 to 7 times slower than redirecting the VHD files to same GRT staging location.
1713413	Unable to browse file system on Solaris 10 cluster.
1724588	GRT Restore of files/folders to an alternate VM path fails with Unable to Attach error for tape backup sets.
1766628	Authentication error when selecting DB2 resources
1825660	Synthetic full backup fails with “Directory or file was not found” when the incremental backup spans to a another tape in the middle of writing the on tape catalog
1852904	After Win2008 DR and reboot: “Windows cannot verify the digital signature” – fails to boot up
1856745	Automatic cancellation does not work for inventory jobs.
1862029	Redirected restore of a SQL 2005 database to a 2008 server does not use the default data path.
1864806	Catalog search not working when partial catalog files exist in the catalog folder.
1875898	Restore jobs of Sharepoint V3 ServicesDB always fails in Japanese Edition
1890615	Warning needed when invalid entries are created for some agents and options
1917097	Unable to restore Incremental backup of DB2 instance
2006341	Pause/Unpause does not work when using the BEMCMD switch -o79
1944918	GRT sets on cartridges as part of removable B2D get deleted from the Backup Exec DataBase when the cartridges are detached, reattached, and inventoried
1957646	Job Engine crash in ImageBasedFHPlugin
1956235	Remote Server backups fail with “Access Denied” errors if global excludes have been added more than twice after the backup job is created
1950529	When a Hyper-V virtual machine redirected restore job is tried, the job fails with error “An invalid parameter was specified”.
1951105	All Hyper-V VM backups fail if master VM has pass through disk configured on it.
1952063	Issues with Dedupe related to Windows dynamic cache issue
1956541	Storage Provisioning Option LUNs show up in the device tree but cannot be selected as a target for a new backup job
1957651	Bengine.exe process is crashing in msvcr80!memcpy+0×158
1957836	Serialization of a B2D can result in a crash of BEServer.exe
2002377	Unable to register in-line patch with Live Update
1958705	Post-commands do not run on each server backed up after job verification completes
1959591	Restore of VMware image fails with error “The selected transport mode is unsupported by the current setup” when using HOTADD transport mode
1961140	seg fault during RALUS backup if “Collect additional information for synthetic backup and for true image restore” is selected
1970061	Backup of VMWare VM with 2 virtual disks of the same name only backs up 1 of the virtual disks
1962583	After installing Outlook 2010 on the Exchange 2010 CAS GRT restores fail with MAPI Errors
1971148	Backup of VM’s on ESX 3.5 complete with the exception V-79-57344-38725 – One or more virtual disks contain volumes that do not support Granular Recovery Technology (GRT). Granular restores cannot be performed for these volumes.
1966862	When using BEMCMD, Restore job created with file redirection only restores the directory structure
1977153	VMWare backup fails with error “You have requested access to an area of the virtual disk that is out of bounds”
1979478	Some VMWare guest OS files might not be restored even if restore job had completed without error
1982632	GRT restore for Exchange 2010 mailbox completes successfully but no messages restored and EWS log reports error “The specified object was not found in the store”
1987655	VMWare agent is unable to perform file level GRT from two different VMDK’s at the same time.
1987488	The “Next” button doesn’t work on the “Add Multiple Servers with the Same Settings” dialog on German installations
1998621	VxValidator.exe crashes on VxValidatorOps.dll module in Environment Check stage during BE 2010 upgrade when the media server has VSP.SYS installed.
2008520	GRT backup of Windows 2008 VM with dynamic MBR disks complete with exception “One or more virtual disks contain volumes that do not support GRT”
1998808	BEUtility’s ‘New Backup Exec Database Location’ does not update the log registry path when moving BEDB from a remote SQL 2000 to 2005
1998144	Unable to redirect a SQL 2008 database restore with SQL FILESTREAM enabled.
2002282	SharePoint GRT restore failed with status 71 (File not found during granular extraction).
2003116	The “Set Job Log and Catalog Locations” option in BEUtility does not update the job log location as specified.
2002328	Installation of BE2010 with a HF streamed into it does not lay down all of the files.
2004354	Backup Exec preinstaller in Windows 7 displays “Vista meets the minimum requirements for Backup Exec”
2008439	GRT restore fails with error “0xe00002fd – Cannot restore properties for one or more messages or folders” and the EWS log reports the error “The extended property attribute combination is invalid”
2013617	Remote Agent ‘Push’ install will not use the %ProgramFiles% value in the installation path, when installing to non-English Operating Systems
2013895	Enterprise Vault Agent based backups fail with error “A selection on device was skipped because of previous errors with the job.” for an Enterprise Vault site upgraded to EV 8.0 and with the FingerPrint Database not configured.
2016677	Some VMWare virtual machines are not listed in resource view of the restore selections
2018380	VMWare GRT restore selections show ghost drives and in turn cause GRT operation to not work for valid volumes and applications that support GRT.
2019514	The restricted encryption key cannot be used after renaming the computer.
2025682	List attachments do not show in restore selections, when Sharepoint Site is hosted on remote SQL2000
2027368	Unable to create deduplication folder. Access Denied because the System Logon Account and purediskdbuser are not members of the “users” group
2053808	Exchange GRT restore hangs after a certain point and the beremote debug log on Exchange Client Access Server reports “MapiItem::SaveProps, SaveChanges() returned 80131600″
2030297	The setting ¿Start the Remote Agent Utility every time you log on” in Remote Agent utility is not retained on a Windows 2008 R2 Server.
2032624	Intermittent Unable to Attach error on backing up MOSS setup on Windows 2008 with WebServers in NLB and SQL in cluster.
2034355	Error when running a PDF report in BE 2010 on 64 bit Windows 2008
2046321	Job hangs at MEDIA REQUEST when spanning tapes on a RL connected to EMC Cellera
2038958	NDMP Duplicate jobs crash Backup Exec job engine (bengine.exe faulting module libcatalog.dll)
2036948	NetWare backups to Dedupe folder or OST devices hang when spanning the media.
2042206	Beutility crashes while changing service account details
2043199	VMWare Application level GRT based restore of an Exchange DBindividual email fails when the DBlogsinstallation files reside other than the default location on C drive.
2042963	Post GRT restore Distribution List (DL) in the email loses its properties and comes up as an email address.
2043203	VMWare Application level GRT based restore for a SQL DB fails when the mdfldfinstallation files reside other than the default location on C drive.
2042991	Hyper-V GRT backups to Tape of a CSV clustered VM that has pre-existing snapshots created completes with exception “Failed to mount one or more disk images during backup”
2046664	During Automated SQL master restores, beremote crashes when a large number of DBs exist on a SQL instance
2048325	Tracer.exe, Tracercli.exe, and discover.exe don’t work on Windows 2008 without disabling UAC (Use Account Control)
2051339	Backup of Oracle 11g on Linux server hangs indefinitely.
2051849	Remote agent on Exchange 2010 DAG passive node crashes on msvcr80!woutput_l+6b3
2051942	Install fails with the error “Installation failed with error 3. GetLastError = :5″
2053973	Application error occurs in beremote.exe while VMware virtual machine is restored.
2055941	RAWS 2010 upgrade installation fails on AgentSeqDlgs!Symantec.BackupExec.AgentSeqDlgs.AgentInstaller.GetVMwareGuest()+0×245. Final error is ERROR: Installation failed with error -1073741819
2055964	Running a backup job to a deduplication folder hangs the job on a queued status when a library is multi-path attached.
2059437	File and directory structure is not properly restored when restoring from a backup of EFS encrypted data.
2059251	Renamed files cannot be restored from synthetic backups when using the Microsoft Change Journal
2075644	Backup of Windows 2008 64 bit VM hosted on ESX 3.5 U5 fails with error “An attempt to take a snapshot of a virtual machine failed because it was unable to quiesce an application”

Thanks!

Symantec NetBackup 7 – Incorrect Disk Pool Available Space with Media Server Deduplication Puredisk Disk Pool

Posted on August 5, 2010 by djlaube

I ran across this bug onsite at a customer and after some searching, I found out it is a bug that has a hotfix that fixes the issue. It will also be included in NetBackup v7.0.1 which is due out anytime.

Problem: The disk pools available space isn’t being reported correctly, so NetBackup thinks that the disk pool is full and backups to that disk pool results in “Status 129″ errors (Disk pool full, insufficent disk space). Even after expiring images, the disk capacity is still full.

Steps Taken: I thought at first that perhaps NetBackup wasn’t “cleaning up” the images appropriately or that perhaps NetBackup was flagging the images to be cleaned but the Puredisk Deduplication Engine (PDDE) wasn’t cleaning up the data correctly, since I’ve seen that issue with standalone Puredisk nodes before. So I performed an expiration and cleanup manually by following the steps below:

Here’s how to manually force the clean up of NetBackup images after expiring them from the catalog:
install_pathNetBackupbinadmincmdnbdelete -allvolumes -force
install_pathNetBackupbinadmincmdbpimage -cleanup -allclient

In Media Server Deduplication Pool environments, wait for PDDE to run its maintenance tasks for cleanup to see the disk space get cleaned.
Or you can run them manually;
install_pathVeritaspddecrcontrol.exe –processqueue
install_pathVeritaspddecrcollect -v -m +1,+2 –noreport

Resolution: In my case, manually executing the cleanup didn’t result in additional disk space available. This is a known bug which has a patch that can be downloaded and applied to your Master and Media servers. Please see this technote article: http://seer.entsupport.symantec.com/docs/350190.htm

After applying the patch, the disk pools now show the correct available space and backups are working again!

Symantec NetBackup – Cannot Use Staged Capacity Managed Option in a Storage Lifecycle Policies (SLP) with Puredisk

Posted on July 15, 2010 by djlaube

When using a NetBackup Storage Lifecycle Policy (SLP) with a Puredisk Storage Unit, you cannot select the "Staged Capacity Managed" retention type. This article explains why that is the case.

Staged Capacity Managed Option

In a nutshell, using the “Capacity Managed” option within a Storage Lifecycle Policy (SLP) with a Puredisk storage unit is not possible. The option is even greyed out when pointing it to a Puredisk storage unit, as shown in the above screenshot.

That kind of made sense to me, but kind of didn’t. So after researching that question through multiple documents and training guides, I finally found the answer in the “Help” button on the above screen (in all places!). It said:

Staged capacity managed is selectable for any disk storage unit that is allowed in a lifecycle. However, for the disk types that support single-instance store (SIS), Staged capacity managed functions to various degrees. In order for Staged capacity managed to operate, NetBackup must know how much space a backup image uses. With SIS enabled on the storage unit, NetBackup cannot know exactly how much space a particular backup image occupies.

The following storage unit configurations use SIS:
PureDisk storage units
NearStore storage units that have either the Enable file system export option enabled or the Enable block sharing option enabled.
Some OpenStorage storage units, depending on the vendor characteristics.

So that’s why we can’t use Capacity Managed SLP’s with a Puredisk based storage unit.

Symantec Backup Exec 2010 – Video on Built-In Archiving Feature

Posted on May 24, 2010 by djlaube

Here’s a video that I ran across which explains and shows more about the new archiving feature (powered by Symantec Enterprise Vault) within Backup Exec 2010.

http://video.symantec.com/services/player/bcpid39584950001?bctid=64058504001

Release: Symantec Enterprise Vault 8.0 SP4 for EV, CA and DA is now available

Posted on April 27, 2010 by djlaube

Symantec has released Service Pack 4 for Enterprise Vault 8.0, Discovery Accelerator 8.0 and Compliance Accelerator 8.0 on April 21, 2010.

This release should be considered a recommended update for Enterprise Vault.

Enterprise Vault 8.0 SP4 documentation- http://entsupport.symantec.com/docs/350758
Compliance Accelerator 8.0 SP4 documentation – http://entsupport.symantec.com/docs/350770
Discovery Accelerator 8.0 SP4 documentation – http://entsupport.symantec.com/docs/350771

How can Symantec Enterprise Vault customers access this release?

Enterprise Vault 8.0 SP 4 is a full product release and can only be obtained from the Symantec Licensing Portal. http://entsupport.symantec.com/docs/292866

Enterprise Vault 8.0 SP4 provides the following new features:

· Move Archive Wizard

Enterprise Vault’s new Move Archive wizard lets you move content from existing mailbox archives and journal archives to new archives or existing archives in other vault stores. You can use the wizard to move archives between vault stores in one site and, in the case of mailbox archives, between two sites. This includes moves between two sites that are controlled by different Enterprise Vault directories.

Move Archive supports the move of archives between source and destination servers that are running Enterprise Vault 8.0 SP4 or later.

Before you start, read the section called Moving archives in the Administrator’s Guide for detailed information about this new feature.

System Status Displays in the Vault Administration Console (VAC)

The Enterprise Vault Administration Console now includes a Status display that shows the results of the most recent monitoring checks.

Enterprise Vault automatically runs checks to monitor the health of the Enterprise Vault system. If any check finds a problem Enterprise Vault displays an alert in the Status pane of the Administration Console.

The Status display provides the quickest way for you to check the health of the Enterprise Vault system. There is help on how to fix each problem that is shown in the Status display.

The monitoring checks that System Status uses are those that are enabled on the Monitoring tab of the Site properties. You can customize the monitoring checks as required on the Monitoring tab.

See the ‘Automatic Monitoring’ chapter in the Administrator’s Guide.

Note that the System Status display requires .NET Framework 3.5 SP1 or a later service pack to be installed on the computer that is running the Administration Console. There is no support for .NET Framework 4

· Enterprise Vault Online display in the Vault Administration Console (VAC)

The Enterprise Vault Administration Console now includes ‘Enterprise Vault Online’ in the tree view.

Enterprise Vault Online provides a page with links to many online Enterprise Vault resources, including the Enterprise Vault Compatibility Charts, white papers, data sheets, a knowledge base, and discussion forums.

Use Enterprise Vault Online as a quick means to find information about Enterprise Vault

Enterprise Vault proxy server for Outlook Anywhere client connections

You can now use an Enterprise Vault server as a proxy server for Enterprise Vault requests from Outlook Anywhere clients. The Enterprise Vault proxy server forwards Enterprise Vault requests to the Enterprise Vault server that hosts the archive. An Enterprise Vault proxy server is useful in the following situations:

If you do not want to publish multiple Enterprise Vault servers to external users.
If you want to publish separate URLs for external and internal Enterprise Vault users.

Note The Enterprise Vault proxy server can only be used to manage connections from Outlook Anywhere clients. It cannot be used for other types of connections, such as OWA.

For information on how to configure an Enterprise Vault proxy server, see the chapter, Configuring access to Enterprise Vault from Outlook RPC over HTTP clients, in Setting up Exchange Server Archiving.

Information Management Group Product BLOGS

https://forums.symantec.com/blog?blog.id=EV_team_blog (Enterprise Vault)

https://forums.symantec.com/syment/board?board.id=106 (EV Discussion Forum)

https://forums.symantec.com/blog?blog.id=messaging_security (Mail Security)

VMware Backups using NetBackup 7

Posted on March 26, 2010 by dougoakes

Configuring NetBackup 7 for VMware backup (using vStorage API)

Configure VMware backup host in Netbackup

right-click on master server, select “Properties”

Add VMware Backup Host

Configure Credentials on vCenter

Create the backup policy for Virtual Machine Backup

The parameters shown are not the default but reflect a configuration that seems to be optimal for test environment. Your mileage may vary.

These specific parameters have been changed from the default
Client Name Selection determines how Virtual Machines are identified to Netbackup. VM Display name option matches the VM name as identified in vCenter
Transfer type determines how VM data is transfered to Netbackup host. The san option uses Fibre Channel or iSCSI SAN (Note:, LUNs containing VMWare Data Stored must be presented to Netbackup host). The nbd option resorts to a network copy, should the san option fail.
Existing snapshot handling, when set to Remove NBU, will remove stray NetBackup snapshots from VMs if encountered but ignore all other snapshots.