Archive for the ‘Symantec’ Category

Symantec NetBackup – Cannot Use Staged Capacity Managed Option in a Storage Lifecycle Policies (SLP) with Puredisk

July 15, 2010

When using a NetBackup Storage Lifecycle Policy (SLP) with a Puredisk Storage Unit, you cannot select the "Staged Capacity Managed" retention type. This article explains why that is the case.

Staged Capacity Managed Option

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In a nutshell, using the “Capacity Managed” option within a Storage Lifecycle Policy (SLP) with a Puredisk storage unit is not possible. The option is even greyed out when pointing it to a Puredisk storage unit, as shown in the above screenshot.

That kind of made sense to me, but kind of didn’t. So after researching that question through multiple documents and training guides, I finally found the answer in the “Help” button on the above screen (in all places!). It said:

Staged capacity managed is selectable for any disk storage unit that is allowed in a lifecycle. However, for the disk types that support single-instance store (SIS), Staged capacity managed functions to various degrees. In order for Staged capacity managed to operate, NetBackup must know how much space a backup image uses. With SIS enabled on the storage unit, NetBackup cannot know exactly how much space a particular backup image occupies.

The following storage unit configurations use SIS:
PureDisk storage units
NearStore storage units that have either the Enable file system export option enabled or the Enable block sharing option enabled.
Some OpenStorage storage units, depending on the vendor characteristics.

So that’s why we can’t use Capacity Managed SLP’s with a Puredisk based storage unit.

Symantec Backup Exec 2010 – Video on Built-In Archiving Feature

May 24, 2010

Here’s a video that I ran across which explains and shows more about the new archiving feature (powered by Symantec Enterprise Vault) within Backup Exec 2010.

http://video.symantec.com/services/player/bcpid39584950001?bctid=64058504001

Release: Symantec Enterprise Vault 8.0 SP4 for EV, CA and DA is now available

April 27, 2010

Symantec has released Service Pack 4 for Enterprise Vault 8.0, Discovery Accelerator 8.0 and Compliance Accelerator 8.0 on April 21, 2010.

This release should be considered a recommended update for Enterprise Vault.

Enterprise Vault 8.0 SP4 documentation-    http://entsupport.symantec.com/docs/350758
Compliance Accelerator 8.0 SP4 documentation –  http://entsupport.symantec.com/docs/350770
Discovery Accelerator 8.0 SP4 documentation –  http://entsupport.symantec.com/docs/350771

How can Symantec Enterprise Vault customers access this release?

Enterprise Vault 8.0 SP 4 is a full product release and can only be obtained from the Symantec Licensing Portal.  http://entsupport.symantec.com/docs/292866
 

Enterprise Vault 8.0 SP4 provides the following new features:
 
·        Move Archive Wizard

Enterprise Vault’s new Move Archive wizard lets you move content from existing mailbox archives and journal archives to new archives or existing archives in other vault stores. You can use the wizard to move archives between vault stores in one site and, in the case of mailbox archives, between two sites. This includes moves between two sites that are controlled by different Enterprise Vault directories.

Move Archive supports the move of archives between source and destination servers that are running Enterprise Vault 8.0 SP4 or later.

Before you start, read the section called Moving archives in the Administrator’s Guide for detailed information about this new feature.

  • System Status Displays in the Vault Administration Console (VAC)

The Enterprise Vault Administration Console now includes a Status display that shows the results of the most recent monitoring checks.

Enterprise Vault automatically runs checks to monitor the health of the Enterprise Vault system. If any check finds a problem Enterprise Vault displays an alert in the Status pane of the Administration Console.

The Status display provides the quickest way for you to check the health of the Enterprise Vault system. There is help on how to fix each problem that is shown in the Status display.

The monitoring checks that System Status uses are those that are enabled on the Monitoring tab of the Site properties. You can customize the monitoring checks as required on the Monitoring tab.

See the ‘Automatic Monitoring’ chapter in the Administrator’s Guide.

Note that the System Status display requires .NET Framework 3.5 SP1 or a later service pack to be installed on the computer that is running the Administration Console. There is no support for .NET Framework 4

·    Enterprise Vault Online display in the Vault Administration Console (VAC)

The Enterprise Vault Administration Console now includes ‘Enterprise Vault Online’ in the tree view.

Enterprise Vault Online provides a page with links to many online Enterprise Vault resources, including the Enterprise Vault Compatibility Charts, white papers, data sheets, a knowledge base, and discussion forums.

Use Enterprise Vault Online as a quick means to find information about Enterprise Vault

  • Enterprise Vault proxy server for Outlook Anywhere client connections

You can now use an Enterprise Vault server as a proxy server for Enterprise Vault requests from Outlook Anywhere clients. The Enterprise Vault proxy server forwards Enterprise Vault requests to the Enterprise Vault server that hosts the archive. An Enterprise Vault proxy server is useful in the following situations:

  • If you do not want to publish multiple Enterprise Vault servers to external users.
  • If you want to publish separate URLs for external and internal Enterprise Vault users.

Note The Enterprise Vault proxy server can only be used to manage connections from Outlook Anywhere clients. It cannot be used for other types of connections, such as OWA.

For information on how to configure an Enterprise Vault proxy server, see the chapter, Configuring access to Enterprise Vault from Outlook RPC over HTTP clients, in Setting up Exchange Server Archiving.
 
Information Management Group Product BLOGS

https://forums.symantec.com/blog?blog.id=EV_team_blog (Enterprise Vault)

https://forums.symantec.com/syment/board?board.id=106 (EV Discussion Forum)

https://forums.symantec.com/blog?blog.id=messaging_security  (Mail Security)

VMware Backups using NetBackup 7

March 26, 2010

Configuring NetBackup 7 for VMware backup (using vStorage API)

Configure VMware backup host in Netbackup

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right-click on master server, select “Properties”

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Add VMware Backup Host

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Configure Credentials on vCenter

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Create the backup policy for Virtual Machine Backup

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The parameters shown are not the default but reflect a configuration that seems to be optimal for test environment. Your mileage may vary.
These specific parameters have been changed from the default
Client Name Selection determines how Virtual Machines are identified to Netbackup.  VM Display name option matches the VM name as identified in vCenter
Transfer type determines how VM data is transfered to Netbackup host.  The san option uses Fibre Channel or iSCSI SAN (Note:, LUNs containing VMWare Data Stored must be presented to Netbackup host).  The nbd option resorts to a network copy, should the san option fail.
Existing snapshot handling, when set to Remove NBU, will remove stray NetBackup snapshots from VMs if encountered but ignore all other snapshots.
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Configure remaining backup policy options based on backup windows etc.

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If options need to be changed (‘cuz mine didn’t work in your environment ;) ) , change on the policy’s attributes window

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What’s New in Symantec NetBackup 7

February 2, 2010

Netbackup 7 is now available for all customers under Support/Maintenance. This lesson will show some useful information on What’s New in NetBackup 7, as presented by the Symantec webinar on February 2nd, 2010. The notes presented under each slide were notes from the webinar presentation including questions and answers from that presentation.

Presented by Symantec, Posted by Lewan & Associates!

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NetBackup 7.0 GA code is also now available on FileConnect.

Reminder: The FA and GA bits are exactly the same.

Upgrade Portal http://entsupport.symantec.com/docs/332137
7.0 Compatibility Lists http://entsupport.symantec.com/docs/303344
7.0 Documentation Links http://entsupport.symantec.com/docs/341274
7.0 Download Information http://entsupport.symantec.com/docs/341272
7.0 Late Breaking News http://entsupport.symantec.com/docs/341271

I encourage you to read “Top Seven Reasons to Move to Symantec NetBackup™ 7”
http://entsupport.symantec.com/docs/341275

NetBackup 7 Main Areas

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Deduplication

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Puredisk technology now built into Media Server. Can point disk to commodity disk, this is the dedup target.
Client level dedup, built into the Netbackup 7 client. Push out upgrade to clients in order to use.
For customers that use Puredisk already, NBU 7 still works with it through backwards compatibility.
You can dedupe in NBU 7 and also send it to a PureDisk storage pool if that’s needed.
Newer limits, new limit of 32TB of deduplicated data behind each media server (Puredisk pools was 16TB).
Cost for deduplication is an additional license, licensed per front-end capacity (how much data are you protecting).

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Virtual Machine Protection

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Improved recovery process through guided VM recovery. Recover single file from block level backup. No need to stage data for recovery. Integration with vStorage API allows NBU to identify unused blocks, allows to store ~30% less data (option that needs to be enabled on backup).

Virtual Machine Backups

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When using the vStorage API, no Backup Proxy server needed. Can perform block level incremental backup of VM’s, while enabling file level restores.
vStorage API can also backup previous versions of ESX 3.5, without proxy server.

Virtual Machine Restores & Recovery

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Can recover entire VM from "Friday" with 1 step. Don’t need to rebuild each incremental in order to restore.

Optimized Replication

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Example of Storage Lifecycle Policy. Copying data (duplicating or replicating) with different retention times. Can also use an OST aware device to store and replicate data.

NetBackup RealTime

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Application consistant recovery point, from multiple locations. New features in NBU 7.
Customers can also use NBU RealTime to protect/replicate only the NetBackup Catalog to another location for no charge.

NetBackup OpsCenter

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Optional software that is a replacement for Veritas Backup Reporter (VBR) and Netbackup Operations Manager (NOM).
No additional charge for OpsCenter. Included with NetBackup code.
There is a licensed option for advanced analytics, business reporting, 3rd party backup application reporting but the licensed feature is optional.

OpsCenter and OpsCenter Analytics Comparison

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Additional Enhancements

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Simplified licensing for virtual environments, per physical host, no longer cares about O/S on that host.
Terabyte based licensing now also includes clients. Licensed per Front-end data, doesn’t matter how many media servers, tape devices, clients, etc.

Top 7 Reasons to Upgrade

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NetBackup 7 is built on NetBackup 6.5.4 code base.
First Availability program had over 600 customers and partners. Lewan was one of these.

Lewan & Associates – Certified Symantec Platinum Partner!

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Please post any questions that you might have regarding NetBackup 7 on this thread! We’ll do our best to answer them or find an answer for you!
If you’re interested in viewing a NetBackup 7 demo or would like to discuss your plans on moving to NetBackup 7 with our Professional Services Team, please contact your Lewan IT Solutions Sales Representative!

Symantec Backup Exec 2010 and Netbackup 7 Super Post

January 26, 2010

Here’s a great post which discusses pricing with Backup Exec 2010 and Netbackup 7.

http://www.infostor.com/index/articles/display/4701464753/articles/infostor/storage-management/data-de-duplication/2010/january-2010/symantec-integrates.html

Note, Backup Exec 2010 Trialware is out now. Netbackup 7 First Availability (FA) program is available now, which is the same as the General Availability (GA) code.
Netbackup 7 is now on the Symantec site, with the announcement that General Availability (GA) is: February 1st!
http://www.symantec.com/business/products/family.jsp?familyid=netbackup&inid=us_ghp_promo_hero3_netbackup

Backup Exec 2010 is also available February 1st! and it’s on the Symantec site as well:
http://www.symantec.com/business/products/family.jsp?familyid=backupexec&inid=us_ghp_promo_hero1_backupexec

Update – Ready to start upgrading or testing Backup Exec 2010? Symantec has released trialware as of yesterday so you can start before the actual release on 2/1/10.
http://www.symantec.com/connect/blogs/are-you-ready-upgrade
Symantec’s blog post copied below for your reference, as it has some additional links on it:

Good news! Backup Exec 2010 has launched today with the Trailware available for download from February 1, 2010. The new product encompasses great new features like Deduplication and Unified Archiving. To read the complete list of new features key benefits and to download the trailware, please visit  the Backup Exec website.

Have questions on how to upgrade?  Please refer to this document that walks you through the upgrade process.

Getting back to Connect, we have created some great information in regards to the new product launch. Here is a video that explains the product’s deduplication feature. Check this Group page for finding all the BE 2010 and BESR 2010 information in one place.  Don’t forget to add it to your favourites. 

In the process of your upgrade,  with any questions, comments, suggestions and great information you are sharing with the community regarding the new product, we encourage you to please make sure to tag the content with the appropriate Version (2010), the Topics (Installation, Upgrade etc) and the public group “BE 2010 and BESR 2010 Launch”. It helps us track the common issues and escalate it to support as needed. (end of symantec blog article)

Here are some great screenshots of some slides discussing some of the new features and enhancements to Backup Exec 2010.

How-To : Symantec Netbackup – Increase Number of Days in Activity Monitor Job History

January 16, 2010

By default (in Netbackup 6.5.x) Netbackup will only keep 78 hours (3.25 days) worth of job history under the activity monitor. For some environments this is not enough so this lesson will show how to increase this setting so that more days are kept in the activity monitor.

Query the Current Setting

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To see what the current setting is, you can use the command:
bpgetconfig -M masterserver KEEP_JOBS_SUCCESSFUL_HOURS
This command is located under: <InstallDir>\bin\admincmd
As you can see in the screenshot, the default setting is 78 hours (3.25 days).

Changing/Increasing the Setting

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Make a simple text file on the Netbackup Master server and put the following 2 lines in it:
KEEP_JOBS_SUCCESSFUL_HOURS = new-number
KEEP_JOBS_HOURS = new-number
Where "new-number" is, enter the new number/amount of hours that you want to keep in the Activity monitor.
In my example, I’ll use 128, which equals a little over 5 days.

Update Setting on Master Server

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Now, to update the setting on the Master server, run the command:
bpsetconfig -h masterserver mytxtfilename.txt
Replace masterserver with your master server name.
Replace mytxtfilename.txt with the location and the name of the text file that you created in the previous step.
In my example, the command is:
bpsetconfig -h masterserver d:\myfile.txt

Restart Netbackup Services

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In order to apply the changes, you’ll need to restart the Netbackup services. Make sure no backup or restore jobs are running before you restart services.

To do this on a Windows master, you can use the following commands to achieve this:
bpdown
bpup
These scripts are located under the <installpath>\bin directory.

To do this on a Linux master, you can use the following commands to achieve this:
service netbackup stop
service netbackup start

To do this on a Solaris master, you can use the following commands to achieve this:
netbackup stop
netbackup start

After the services are restarted, you can start the Netbackup Administration Console and you should now start seeing additional days worth of jobs kept in the Activity Monitor.

Netbackup 7 First Availability (FA) Released

January 15, 2010

Symantec released the Netbackup 7 First Availability (FA) code yesterday!

More info about the FA code (which is the same as the General Availability or GA code) can be found here:

http://seer.entsupport.symantec.com/docs/336166.htm

There is a link at the bottom to sign up for the FA program, although since now that it’s already released I don’t know how they are handling signups that are new. We should see the GA release announcement soon!

Here’s some information regarding Netbackup 7:

http://seer.entsupport.symantec.com/docs/334273.htm = Back-Level Media Server and Client Versions that are Supported

New Features of Netbackup 7 – Taken from the FA Release Notes

Symantec NetBackup increase the scalability and functionality of NetBackup for its large enterprise customers. The following list highlights some of the major features that comprise NetBackup 7.0

Integrated deduplication:

■ Client deduplication

■ Media server deduplication 

OpsCenter:

■ Convergence of NOM and VBR

■ Improved ease-of-use

■ Additional base reporting functionality

■ Direct upgrade path

■ Expanded and simplified deployment

OpsCenter Analytics:

■ Turnkey operation to enable advanced, business reporting

■ Improved reporting features

NetBackup for VMware:

■ Fully integrated with VMware vStorage APIs

■ New VM and file recovery from incremental backups

■ New recovery wizard

■ Tighter vCenter integration

Guided application recovery for Oracle databases

New database agents and enhancements to existing agents:

■ Exchange 2010 support

■ Windows 7/2008R2 client support

■ Support all Enterprise Vault 8.0 databases using the Enterprise Vault Agent including the Fingerprint database, FSA Reporting database, and Auditing database

Enterprise Vault 8.0 support for granular quiescence

Enterprise Vault Migrator is now included with NetBackup

Enhancements to the NetBackup Enterprise Vault agent

Enhancements to the Netbackup for Hyper-V agent

■ New file-level incremental backups

■ Two types of off-host backup

■ Hyper-V R2 and Cluster shared volumes (CSV)

■ Flexible VM identification

Improved SharePoint Granular Recovery

This release adds the following proliferation support:

■ HP-UX 11.31 IA BMR master server support for NetBackup 7.0

■ BMR WINPE 2.1 support

■ Java user interface support on RHEL 5 systems

■ NetBackup Support Utility (nbsu) enhancements

A Little About Netbackup Deduplication (From the Netbackup 7 FA Release Notes):

NetBackup now provides integrated data deduplication within NetBackup. You do not have to use the separate PureDisk interface to deduplicate data. You use NetBackup interfaces to install, configure, and manage storage, servers, backups, and deduplication. Symantec packaged PureDisk into a modular engine, and NetBackup uses the PureDisk Deduplication Engine (PDDE) to deduplicate backup data.

You can use NetBackup deduplication at 2 points in the backup process:

■ On a NetBackup client. The NetBackup client deduplicates its own data and then sends it directly to a storage server, bypassing media server processing. Because unique data segments only are transferred, this option reduces network load.

■ On a media server. NetBackup clients send their backups to a NetBackup media server, which deduplicates the backup data. The media server writes the data to the storage and manages the deduplicated data.

VMware Consolidated Backup and User Access Control

November 29, 2009

Working with a customer recently I got to spend some quality time troubleshooting VMware Consolidated Backup framework.  Generally VCB is a very straight forward install and it pretty much “just works” – which made my recent experience very atypical (in my experience anyway).

Here’s the setup – we have a group of ESX servers, and a Windows Server 2008 Standard 64-bit system, all attached to the same Fibrechannel SAN, with everything zoned properly.  VCB is installed on the 2K8 system.  The 2K8 OS sees all of of the VMFS luns which are presented to it.  We are using Win2K8′s native MPIO stack.

Running VCB Mounter in SAN mode returns an error that there is no path to the device where the VM is stored.  Running it in NBD mode works great…except that it passes all of the traffic over the network which is not desirable.

Again, diskpart, and the disk Management MMC see all of the LUNs with no issues.

VCB’s vcbSanDbg.exe utility however see no storage.  None at all.

We tried various options – newer and older versions of the VCB framework (btw, only the latest 1.5 U1 version of VCB is supported on Win2K8).  We tried various ways of presenting the storage.  We even tried presenting up some iSCSI storage thinking maybe it was an issue with the systems’ HBA’s.

Ok, if you’ve read the subject of this post then you already know the answer.  In case you didn’t here it is – the system has User Access Control (UAC) enabled.   The user we’re running the framework as is a local administrator on the proxy, but that’s not enough to allow it to properly enumerate the disk devices.   In order for the VCB framework to work you either have to run it in a command window with the “run as administrator” option,  or turn off UAC on the server.  The former can be a little tricky to accomplish if you’re wanting to run the framework from inside a backup application, while the latter seems to be the most common approach.

That’s it.  Turn off UAC and reboot the computer.  Now VCB works great.

Release: Symantec Enterprise Vault – Service Pack 3

November 9, 2009

Service Pack 3 for Enterprise Vault 8.0 has been released.

This release should be considered a recommended update for Enterprise Vault for Microsoft Exchange, Lotus Domino, FSA, Sharepoint & SMTP and Accelerators

 Enterprise Vault 8.0 SP3 provides the following new features:

  • Virtual Vault

 Added Support and Enhancements

  • New Domino 8.5 support
  • New Entourage support
  • SharePoint Archiving and Shortcut enhancements
  • Discovery Accelerator enhancements
  • FSA Reporting and FSA Utility enhancements
  • FIPS and FDCC Certification
  • EVSVR

How can Symantec Enterprise Vault customers access this release?

Enterprise Vault 8.0 SP 3 is a full product release and can only be obtained from the Symantec Licensing Portal.  http://entsupport.symantec.com/docs/292866