HP Lefthand Networks – New Patch to Address RAID Controller Issues

There is a new SAN/iQ patch (10056-001) which is an ISO, that you burn to a CD, boot each storage module off of it and then it’ll patch the modules (includes a firmware update plus SAN/iQ software patch). The patch is for both SAN/iQ v8.0 and 8.1. This patch is a recommended patch from HP Lefthand to address certain instances where the RAID controller in the module can have issues and in some cases make the storage node unresponsive.

As a reminder, a list of FTP sites to get the code upgrades can be found on our blog:
http://lewanps.wordpress.com/2009/09/14/easy-ftp-links-to-hp-lefthand-networks-software-and-code/

Easy FTP Links to HP Lefthand Networks Software and Code

Here are some easy links and FTP information to use when you need code for your HP Lefthand Networks modules. The code is available on the HP Lefthand Networks website but since it’s difficult to manage sometimes, I thought this info might be useful in a central concise location. Enjoy!

SAN/iQ 6.6 and Earlier
FTP System:         hprc.external.hp.com  (15.192.32.69)
     Login:              anonymous
     Password:           your_email@address.com

     ftp://hprc.external.hp.com/

     ftp://15.192.32.69/

SAN/iQ 7.0 SP1
    
FTP System:         hprc.external.hp.com  (15.192.32.69)
     Login:              saniq7_1
     Password:           SANIQ7_1   (NOTE:  CASE-sensitive)

     ftp://saniq7_1:SANIQ7_1@hprc.external.hp.com/
     ftp://saniq7_1:SANIQ7_1@15.192.32.69/

SAN/iQ 8.0
     FTP System:         hprc.external.hp.com  (15.192.32.69)
     Login:              saniq8_0
     Password:           SANIQ8_0   (NOTE:  CASE-sensitive)

     ftp://saniq8_0:SANIQ8_0@hprc.external.hp.com/
     ftp://saniq8_0:SANIQ8_0@15.192.32.69/

SAN/iQ 8.1
     FTP System:         hprc.external.hp.com  (15.192.32.69)
     Login:              saniq8_1
     Password:           SANIQ8_1   (NOTE:  CASE-sensitive)

     ftp://saniq8_1:SANIQ8_1@hprc.external.hp.com/
     ftp://saniq8_1:SANIQ8_1@15.192.32.69/

SAN/iQ 8.5
** Well, I thought this was too good while it lasted. The link for 8.5 no longer works. It looks like you’ll have to use the ITRC link in order to get the software. If this changes, we’ll let you know!**

     FTP System:         ftp.usa.hp.com  
     Login:         saniq85
     Password:           SAN85eap   (NOTE:  CASE-sensitive)

ftp://saniq85:SAN85eap@ftp.usa.hp.com/

Lefthand Networks How-To : Reset Storage Module Password

Lefthand Networks storage modules have an admin password which is needed to log into the storage module and to change any settings. In case you forget this password, this How-To explains how to reset the admin password through the console. Thanks to Jason H. in Wyoming for logging a support call and sharing this useful info with us.

Connect a Console to the Storage Module

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For the storage module that you would like to reset the password on, connect a console connection to that module (monitor, keyboard, mouse). You’ll see a screen like this one.

Start the Admin Interface

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Type in: start to start the configuration console interface.

Enable Reset Password Option at Login Screen

media-1237820600147.png

This is the step where you can hold down the SHIFT button and type in LHN
This will give you more options at the login screen as shown in the step below.

Select Reset Password Option

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The “Reset Password” option will now appear under the Login screen which you can select by using the arrow keys to select the Reset Password option and press Enter.

Reset Admin Password

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Type in the new admin login (the default is: admin) and a new password for that login and use the tab key to select the Ok option and press Enter.

Reset Admin Password – Confirmation

media-1237820896644.png

Once you receive a confirmation, the admin password has been reset. You can now use the new login information to login or make edits to the storage module/management group.

DR in a Box

I read about this on Mike Dipetrillo’s blog. I thought it was a great post.

Ever want to setup DR but don’t have a SAN? Well, there’s several ways you can do that. The newest one is to use the EMC Celera Virtual Storage Appliance (VSA). Chad Sakac over at Virtual Geek just published the very thorough (and long) guide on how to set this up. Don’t want to use EMC for some reason? NetApp and LeftHand (now HP) have guides of their own. For NetApp go here. For LeftHand go here.