IaaS – Download Windows Remote Desktop Shortcut file is unavailable in vCloud Director 1.5.x

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When trying to use the “Download Windows Remote Desktop Shortcut File” option within vCloud Director, it might be grayed out (unavailable).

The resolution is to select the Virtual Machine from the vApp Diagram and the link should become available.

More information can be found on the VMware KB article, located here:
http://kb.vmware.com/selfservice/search.do?cmd=displayKC&docType=kc&externalId=2009629

 

This entry was posted in Hosted Private Cloud (IaaS) by djlaube. Bookmark the permalink.

About djlaube

I have over 16+ years of experience helping small to enterprise businesses nationwide design and then implement enterprise storage, backup and recovery, disaster recovery and system virtualization solutions including private cloud, public cloud and hybrid cloud infrastructures. I hold numerous storage and virtualization certifications. I have supported 18-25 sales reps at any one time as a presales engineer, involved in all stages of the sales cycle. I have consistently been a top producer in all of my roles. I have personally delivered over 300+ complex enterprise solution implementations from multiple vendors (including VMware, EMC, Dell, Symantec and HP). I am an expert in solution design and architecture and have designed over 250+ complex solutions for customers of all sizes (SMB to Fortune 100).

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