Office 2010 Beta – Are You Missing Email Messages in a old PST?

I have an older PST file that I keep a lot of my older email in. It’s huge. But it’s well organized and I’m a bit lost without it. I know, I’m an email horde. But, it has "saved" me countless times as I’ve come across something that I’ve discussed or ran across in the past and I can search my PST and find the answer or related discussion. So I started to freak out a little bit (just a little as I have multiple backups of my PST hehe) when I opened my PST in Outlook 2010 (Office 2010 Beta) and in a few of the folders, all I saw was really old messages, even when I knew there were newer messages that should be in there. The messages were there if I opened the same PST in Outlook 2007, so I knew it was either a bug or something else. Come to find out, it was a simple setting that’s hidden pretty well. This lesson shows what I did to see my old messages again.

Where’s My Email Messages?

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This screenshot shows a PST folder in Outlook 2010, that should contain a lot of messages from THIS year. As you can tell from the screenshot, all I’m seeing is email from 2006!

How to “See” Again

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Turns out that for some reason, certain folders in my PST have a "filter" applied to them. I don’t know why or how, but here’s how to remove the filter. Right click near the top of the window (1) and choose "View Settings" (2).

Dang Filter

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Now, click on the "Filter" button. Notice that there is a filter in place since it says "Messages: Advanced" on this screen.

Remove the Filter

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Click on the "Advanced" tab (1) and then remove the filter by clicking on the "Remove" button (2). Now click on the "Ok" button (3).

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The filter is now off as this screenshot shows. Click on the "Ok" button.

Email Galore!

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There you go! All of my email is visiable again.. Whew, glad it’s all still there.. ;-)

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